CUSTOMER AWARENESS
Safe Banking & Security Tips
Your security is our priority. By following a few simple precautions, you can help protect your banking information, personal details and financial transactions from fraud and unauthorized access.
Online Banking Safety
- Always access banking services through the Bank's official website.
- Verify the website address before entering your login credentials.
- Use strong and unique passwords.
- Change your passwords periodically.
- Never save banking passwords in public or shared computers.
- Always log out after completing your banking session.
Protect Your Personal Information
- Never share your Password, OTP, PIN or CVV with anyone.
- The Bank never asks for confidential information over phone, SMS or email.
- Keep your registered mobile number updated with the Bank.
- Immediately report any unauthorized transaction.
- Do not disclose account details to unknown persons.
Beware of Fraud
- Do not click suspicious links received through SMS, Email or Social Media.
- Never install unknown applications at the request of strangers.
- Avoid scanning unknown QR codes.
- Verify beneficiaries before transferring funds.
- Be cautious of fake customer care numbers.
Secure Your Devices
- Keep your computer and mobile updated.
- Install trusted antivirus software.
- Lock your devices with a PIN or biometric authentication.
- Avoid using public Wi-Fi for financial transactions.
- Enable screen lock and device security features.
Important Reminders
Never
Share OTP or PINAlways
Verify Website AddressProtect
Your PasswordsReport
Fraud ImmediatelyReport Suspicious Activity
If you suspect unauthorized access to your account or receive suspicious calls, emails or messages claiming to be from the Bank, contact your nearest branch immediately and report the incident without delay.